COPENHAGEN OPERA FESTIVAL has created this privacy statement ("Policy") in order to demonstrate our firm commitment to the privacy and the confidentiality of our website visitors. We endeavor to comply with all laws pertaining to privacy including the General Data Protection Regulation in the countries in which we operate. The following discloses the information gathering and dissemination practices of COPENHAGEN OPERA FESTIVAL.

Use of Personal Information

Information may be collected on an opt-in (voluntary) basis for making contact by email, phone and address and for making use of website features such as discussion forums.

Storage of Personal Information

Information submitted in online forms may be stored in email, files or databases for use in handling and responding to inquiries by COPENHAGEN OPERA FESTIVAL or authorized partners. Subscriber information for mailing lists will be deleted after 2 years of inactivity.

Web Site Access

COPENHAGEN OPERA FESTIVAL collects your personal data in order to respond to your inquiries, identify areas of interest on the website, and identify potential new customers based on website activity. COPENHAGEN OPERA FESTIVAL collects the following categories of ordinary personal data for the above purposes: name, email, phone, and IP address.

Site usage information is not analyzed for other purposes or shared with other sites. COPENHAGEN OPERA FESTIVAL does not sell or share your personal data with anyone outside of COPENHAGEN OPERA FESTIVAL.

Cookies

What are cookies?

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit our Website again, the cookie allows the Website to recognize your browser. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features. A cookie is not a program and does not contain viruses. 

Why do we use cookies?

COPENHAGEN OPERA FESTIVAL keeps track of the Websites and pages you visit within COPENHAGEN OPERA FESTIVAL, in order to determine what portion of the COPENHAGEN OPERA FESTIVAL Website is the most popular or most used. This data is used to deliver customized content and promotions within the COPENHAGEN OPERA FESTIVAL Website and Subscription Service to customers whose behavior indicates that they are interested in a particular subject area. COPENHAGEN OPERA FESTIVAL uses Facebook, Google Analytics, Billetten and CRM as parts of our marketing contact management systems. 

Should you not want any cookies from our web sites, we recommend you adjust your browser settings to provide the desired blocking.

Links

This site contains links to other sites providing related information which we consider to be of benefit to our visitors. COPENHAGEN OPERA FESTIVAL is not responsible for the privacy practices or the content of such websites.

Security

This site has security measures in place to protect against the loss, misuse and alteration of the information under our control. The site is audited on a periodic basis to attempt to keep it up to date with good security practices, and protective measures are implemented on the site hosts.

Sharing information with third parties

COPENHAGEN OPERA FESTIVAL does not share information with third parties except with the consent of customers or website visitors, and always in accordance with this policy.

Inquiries and complaints

Please direct inquiries and complaints using the following contact information: 

COPENHAGEN OPERA FESTIVAL A/S
SLAGTEHUSGADE 30

DK-1715 København V

info@operafestival.dk

Changes to this Policy

COPENHAGEN OPERA FESTIVAL may amend this Policy from time to time. If we make any substantial changes to the way we use your Personal Information we will notify you by e-mail and by a prominent notification on our website.